Participate in Social Media

From the beginning, Social Media generate a new perspective of organization identity and reputation. Companies now also have the benefit of public interaction and opinion. A good understanding of which is your public interest. For these reasons, we work first identifying the accurate Social Media related to your type of business and design posts related with the business objective.

We manage communities, create and advertise content. We generate the interaction with the public creating long therm relations.

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It's important to clarify which is the goal to achieve with Social Media strategy. The first step to start the Community Management, is define the objective together.

We deliver a posts calendar in a monthly basis. It includes the content that will be published in the entire month and which posts are going to be advertised. One of the keys to create the calendar content, is our research to find the relevant topics around the product or service you offer. 

Once the calendar is approved, we send the written and designed content adapted to every Social Media channel.

We advertise the posts that need more interaction from your clients, such as promotions, releases or discounts).

We act as a first tier of support answering your clients' questions.

One of the first steps in the entire process, is building together a Frequently Asked Question (FAQ) document to be aware of the most common doubts your users will have.

The last step, the metrics. This allow us to evaluate and optimize content and advertisement. It will also give you an understanding of which of your products and services have more users' interest.

Based on the results, we optimize the strategy for next month.

Do you need a Community Manager?

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